How do I make a reservation?
If you have a pup that is spayed or neutered, and is able to get along with other dogs, then the Palace is the right place for you! Reservations can be made up to a year in advance and should be made as far in advance as possible. The 18 rooms at the Pooch Palace fill up quickly! Please email us as soon as you know you will be needing accommodations for your dog.
Prior to your dog coming to stay at the Palace for the first time, here are a few simple things to do:
- Schedule a complimentary pre-boarding visit so that you and your dog can come check things out and we can find out how best to meet your needs. Your dog will meet one of our "greeter" dogs, to see how they'll do with someone they've never met before. We usually schedule visits between noon and 2 pm, any day but Wednesday, and the visit usually lasts about a half hour. To schedule a visit please e-mail us at firstname.lastname@example.org.
- Fill out the Boarding Application, which will give us vital information about you and your dog. This application is available (below) as a PDF file for you to download and fill out prior to your visit. If you are unable to download an application, we will be happy to give you one at your pre-boarding visit.
- Please note that email is our preferred way to set up visits and reservations. We are often not by the phone so if you do call, please leave a voicemail and we will return your call as soon as possible.
- If you have an AOL or Yahoo email account, please check your spam folder. These providers have been putting our emails into spam. We typically respond to emails quickly.
What vaccinations and other health issues will need to be addressed prior to my dog staying at the Palace?
All dogs staying at the Palace must be current with the following vaccinations: rabies, distemper/parvo, and bordetella (kennel cough). It is recommended that bordetella vaccinations be administered at least ten days prior to boarding. In addition, each dog boarder will need to be on a flea/tick preventative. It is strongly recommended that older dogs over the age of 7 have a current health check-up from their veterinarian to help insure that there are no underlying health problems.
Certification must be provided that shows your dog is current with the vaccinations required to stay at the Palace.
While they are not required, we do suggested that your dog be up-to-date on their leptospirosis and lyme vaccinations as well for boarding.
What will it cost for my dog to stay at the Pooch Palace?
Your dog will be given the Royal Treatment for $45.00 per night. The Royal Treatment ensures a stay fit for a king or queen, with full-time care and comfort in a clean, secure and fun environment. Food as scheduled, an endless supply of fresh water, time outdoors to run and play, and time indoors with staff.
For our longer-term guests we offer a discount of 10% for visits of 6 nights or longer.
We also offer family discounts for multiple dogs. Dogs from the same family are welcome to share a room, or better yet, a roomy suite!
The Royal Treatment for two dogs sharing a standard room is $66.00 per night; and for three dogs, $78.00 per night.
Additional services are also available. They include the following:
Stay in a suite--additional $5.00 per night
Morning check in, afternoon check out following an overnight stay--additional $15.00 for 1 dog, $12 each for 2 dogs
Bath & Brush--short-haired dogs:$15.00, long-haired and curly-coated dogs:$20.00
Pick-up or delivery service--$1.00/mile (depending on availability)
Medications administered--free of charge!
Instagram pictures & videos--free of charge!
An additional care charge may need to be assessed for additional time dedicated to your pooch pal! Please ask the staff for more info!
What are the check-in and check-out times?
Check-in and check-out times are from 7-9 am and 4-6 pm Mondays, Tuesdays, Thursdays, Fridays, Saturdays and Sundays. Depending on availability, special arrangements outside of check-in/out times may be made for an additional fee on the previously specified days.
Wednesdays are "Dog Days" at the Palace, with no check ins or outs scheduled.